SBT CONSULTING & SOLUTIONS
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Consulting services, technology solutions and practical training for business growth.
Clarify the sales process before adopting CRM
Start CRM selection with team workflows and information needs.
KPI: from a number to a management decision
A dashboard needs clear definitions, sources and accountable owners.
Start with a process map
Make handovers, repeated work and ownership visible before automation.
How to introduce AI tools at work
Start with a small pilot, clear data boundaries and human review.