Business analyst and management consultant with over 20 years of experience across banking, retail, FMCG and diversified holding environments. His work covers business process analysis and redesign, KPI/OKR, Balanced Scorecard, ERP requirements and management reporting. Through SBT Consulting & Solutions he delivers corporate training in business processes, sales, project management, Microsoft Office and advanced Excel.
Work experience
Since September 2024: Business Analyst / Business Process Manager at Group of Companies, supporting analysis and transformation initiatives across more than 40 holding companies. Since May 2024: independent consulting and corporate training. 2023–2024: sales and business development at Nemes Trade; 2021–2023: sales leadership at AzProduct / My Food. 2015–2020: retail operations management at Saba; 2002–2015: banking operations and leadership at AccessBank, Bank Avrasiya and FINCA. UNEC: Bachelor in Finance & Credit (1997–2001); MBA in Finance & Business Administration (2007–2009).
Teaching plan and approach
Teaching approach: define the business problem, validate source data, complete a practical exercise and discuss the result. Participants prepare an applicable output such as a process map, Excel model or KPI outline. Scope and delivery are agreed around participant needs.
Training topics
Business analysis and AS-IS / TO-BE processes Requirements elicitation and ERP/CRM selection KPI, OKR and Balanced Scorecard Sales strategy, forecasting and operations Microsoft Office and advanced Excel Power BI and management reporting Validating AI outputs in business tasks Practical project management fundamentals
Linked programmes
Retail sales skills
Needs discovery, product presentation and service standards for store teams.
Corporate sales and negotiation
Account selection, discovery meetings, proposals and pipeline management for B2B teams.
HoReCa sales and service
Service routines, presentation and guest experience for hospitality teams.
Excel for business
Practical Excel for clearer, repeatable everyday business reporting.
Power BI and management reporting
From data sources to decision dashboards: models, measures and visualisation.
AI at work
A practical, responsible approach to using AI tools in everyday teamwork.
Project management fundamentals
Bring objectives, responsibilities, timing and risks into a shared delivery plan.
Business analysis and process improvement
Practical training in identifying business needs, mapping AS-IS/TO-BE processes, documenting requirements and supporting decisions with KPIs.